BUYING FURNITURE ONLINE:
The Internet is the biggest market environment where you can find variety of goods and services.
However, in buying furniture online, it is very necessary to know how reputable the website is.
A good website for a genuine business activity or financial transaction must be secured.
This goes a long way to protect your financial information and ensure all deals on such pages are authentic:
1. Research About the Page.
knowing about a company’s page is a great way to start.
A good online furniture vendor provides information about their company and gives update on their customer service history.
The about page of the site should carry information like: the kind of furniture they deal with, phone numbers and contact address among others.
There are several online retailers that are not within the four walls of a store and sell their furniture at more comfortable prices, due to the fact that they have low overhead cost.
For such companies, ensure you carefully access the store reviews before patronizing them.
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2. Go Through the Reviews.
Most Companies give customers the avenue to post their reviews on the purchase of furniture from their site. One can still consider doing a transaction at a site even for a few bad reviews. Many negative reviews in a site, suggests that there is a problem with the company.
Such poor reviews could be pointing to: inferior quality of furniture, poor construction techniques, poor delivery and installation services and an inefficient customer relationship.
3. Look Out for the Return Policy.
a clear return policy tell customers what items could be returned, the time interval over which it can be accepted and for what reason.
It is very risky to do business transactions with a website which charges clients for restocking fee on their furniture, or have a complicated return procedure.
Customers should be given about 20, 30 or 45 days to return items. Furthermore, review the website’s re-stocking and shipping fees. The best of them don’t place charges on return of items.
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4. Stores with Physical Locations.
Several online furniture stores have a physical location. Choosing to buy Furniture from such stores gives you the opportunity to access the features you seek in the furniture before you purchase them.
I could remember when I saw a center table online and ordered for it because I loved the perspective and general aesthetics I was able to catch online.
Upon delivery, what was brought to me was far inferior compared to what I first thought it was. It is far better if one has the opportunity to see furniture before going into purchase.
5. Purchase Items from Secured Websites.
The URL of a secured website begins with https unlike its unsecured counterpart which begins with http.
The “s” indicates secured which makes such a site impervious to fraudulent activities. You can also check a website’s security by double-clicking the lock icon on the bottom of the webpage.
6. Check for the Best Deals in Terms of Price of Furniture.
Another thing to put into consideration while seeking an online furniture store is, to ensure that their offers are very favorable and gives value for money spent. As soon as one finds an online store that have products that interests them, the next step to take is to properly surf their site to check for your favorite piece and to see if the prices are good to work with. Although finding the exact furniture you desire could be a herculean task sometimes.
7. Study the Description of The Furniture Properly.
Avoid being in a hurry to make payment for furniture without checking for its details. Read all the description, if you really want to Purchase the furniture.
A few of the details you could consider are: if they are made of veneer, synthetic materials, wood pulp or composite materials. Some furniture companies have their own set of special materials for all their brands.
You could also proceed to click links on the websites that carries details on the construction, DIY instructions, durability and cleaning of the furniture.
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8. Check the Furniture Measurements.
Before you go for a furniture as a client, it is expected that you have a space where it should be used in mind and that you should have ascertained the size of the space.
Check the furniture measurements carefully to be sure that it can be accommodated in your space. Pictures can be deceptive at times. Don’t make assumptions, double check basic dimensions like the height, length and the width of the furniture piece.
Also take note of the measurement of the entrances the furniture will pass through before getting to the intended space.
You could also put a call through to the online or phone desk representative of the company to confirm other details about the measurements, which are not available on the website.
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9. Furniture Shipping Terms and Options.
A good feature you can also look at before buying furniture you find online are the shipping options.
Most stores give you the opportunity to choose a shipping method. Shipping furniture could be expensive, depending on the nature; if the piece is a bulky one or if it is fragile.
Sometimes, the shipping option is in levels for most companies. The more the convenience customers get from having their products delivered to them, the higher the Shipping cost.
The Categories/ levels of Delivery are as follows:
i. Front Door Delivery.
For this type of delivery, the delivery driver drops your furniture to the front of your door, mostly to the first floor of your apartment building, if it is a story building. While this is usually the cheapest shipping option, it is your responsibility to determine how you can move the piece inside your house.
ii. Inside Delivery.
the delivery person brings the furniture inside your house for this type of delivery. This option is usually more expensive than the front door delivery.
The inside delivery relieves clients of the stress of having to lift heavy items or boxes.
It is needful to also emphasize that the delivery driver is not obligated to open the box, inspect the package or assist you to install the furniture for this type of delivery.
iii. White Glove Delivery.
This is the premium delivery deal you can get from a furniture company.
The delivery person brings the box inside your house, open the box and fix the furniture the way it is supposed to be.
White glove delivery is recommended if you are finding it difficult to follow the DIY (Do It Yourself) instruction. It is the biggest offer and the most expensive when it comes to delivery options.
iv. Store Pick-Up
many companies with brick and mortar stores allows pick up of online purchase from the store for free. Even if the piece you order online is not available at the store, they move it from the warehouse to the store nearest to you, for pick up.
There are several benefits attached to buying furniture online. Some of these benefits are that: it saves time, saves cost of moving round in search for your desired furniture piece and it gives you the opportunity of choosing from a list of options.
It is worthy to note that you should watch out for scam site to avoid being a prey. Authenticate the validity of a site before carrying out any financial transaction online.
Also, check the pictures and description of the item properly before buying.